Tag Archives: experience

HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise. While patient engagement always has been important, it is even more… Read More »

Medical News Today: Who is most likely to experience 'hangxiety?'

New research has found that very shy people are more likely to have anxiety, possibly at debilitating levels, during a hangover. The findings also suggest that for these people, “hangxiety” might signal a higher risk of alcohol dependence. Some people may experience debilitating anxiety after a night of heavy drinking. Alcohol use disorder (AUD), a… Read More »

Amplience helps DNA evolve their online customer experience

DNA is a Finnish telecommunications company that offers the full range of telecommunications services and devices to both consumers and business customers. As Finland’s third largest telco, the company places customer satisfaction at the heart of its products and online services. Customer experience has emerged as a defining characteristic of business, especially online. In Europe’s… Read More »